Shipping Policy

At Guardian Testing Solutions, we aim to provide clear and transparent shipping information to ensure a smooth experience for our customers. This Shipping Policy serves as a legally binding agreement between us and our customers, outlining our shipping procedures, expected timeframes, and responsibilities.

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By placing an order on our website, you acknowledge and agree to the terms of this policy. Shipping times and conditions may vary based on product availability, third-party vendors, and global supply chain factors beyond our control.

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1. Processing & Shipping Times

• Order Processing Time: 1-3 business days before shipping.

• Standard Shipping: Estimated 5-10 business days within the U.S.

• Expedited Shipping: Estimated 2-5 business days (if available).

• International Shipping: Estimated 10-20 business days (varies by country and customs processing).

Note: Processing times do not include weekends or holidays.

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2. Shipping Carriers & Tracking

We partner with third-party shipping carriers to deliver orders. Once your order is shipped, you will receive a tracking number via email to monitor your shipment.

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3. Delays & External Factors

While we strive to meet estimated delivery times, we are not responsible for shipping delays caused by:

• Third-party carriers (e.g., USPS, FedEx, UPS).

• Customs clearance for international orders.

• Tariffs, supply chain disruptions, or extreme weather conditions.

• Global crises or force majeure events impacting logistics.

• If you experience a delay, please contact the shipping carrier directly for further assistance.

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4. Lost, Stolen, or Damaged Packages

• Lost Shipments: If your package is marked as "delivered" but you have not received it, please check with your local carrier or neighbors before contacting us.

• Damaged Packages: If your order arrives damaged, notify us within 5 days of delivery with photos of the damage, and we will work on a resolution.

• Stolen Packages: We are not responsible for stolen shipments. Please file a claim with the carrier or check with your local authorities.

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5. Shipping Restrictions

• We currently do not ship to P.O. Boxes for certain products.

• Some products may be restricted or unavailable for international shipping due to regulatory reasons.

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6. Changes to This Policy

We reserve the right to update this Shipping Policy at any time. Changes will be posted on this page, and continued use of our services constitutes acceptance of the updated terms.

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7. Contact Us

For any shipping-related inquiries, please reach out to us at gts@utlcompliance.com.